The Police response to alarm systems.

New ACPO Alarms Policy - Does your alarm comply?

If not, you will not get a police response!

New - from April 2006 yet more new conditions .... read on ........

The new ACPO Policy for 2006 includes the following provisions.

Three false alarms in any rolling 12-month period will mean an automatic suspension of police response until certain rectification measures are carried out - this could even involve the complete replacement and upgrade of an older system!

A definition of a false alarm includes an alarm call which could generate a police response and has not resulted from on of the following:-

a)	A criminal attack or attempted attack on the protected premises, equipment or signal transmission line.
b)	Resulting from the actions of the Emergency Services in the normal execution of their duties.
c)	A call from a PA system which was made with good intent.
	Activations from detectors without apparent damage or entry to the premises and line faults will be considered false alarms unless proved otherwise.

The following provisions are also highlighted:-

Failure of keyholders to attend when requested on three occasions in a rolling 12-month period will result in the withdrawal of police response for a period of 3 months.

Personal attack alarms will have their own false activation history and will be liable to reduction or removal of police response.

The Admin Fee for all new connections is raised to £35 (one-off payment) and provision for the use of Premium Rate Numbers for reporting alarm activations to ARC's is retained.

Provision is made for the issue of URN's and police response to CCTV installations and Tracking Services.

Read the ACPO Policy in full by downloading from HERE

Remember this is in addition to the new installation regulation PD:6662 to which all alarm systems must be installed from 1st October 2005 - in basic terms the old BS4737(1986) is no longer applicable to systems installed after 1st October 2005

We operate in the following force areas:-

Avon & Somerset Devon & Cornwall Dorset Dyfed Powys Gloucestershire Gwent South Wales Thames Valley Wiltshire

Since January 1996 the Association of Chief Police Officers of England and Wales (ACPO) have adopted a policy laying out conditions for alarms requesting police response. This policy ( *updated again April 2006) makes it clear that the police will only respond to alarm systems complying with the following criteria ( in part ):-

	Must be installed by a company subject to inspection by an Approved Inspectorate.
	Must be installed to PD:6662 or EN50131.
	Must comply with all of the conditions of the ACPO Policy.
	Must limit the number of false alarms to required criteria.
	Must be capable of sending a "confirmed alarm" signal.
	DD243 requires special design and use conditions for confirmation and entry alarms.

(Download a copy of the last edition of the ACPO policy - 2006)

Our view is that it is right and proper that the police enforce these conditions, doing so helps to eliminate the "cowboys" who provide poor quality systems and helps avoid an expensive waste of police time and resources. At the time that this policy was originally introduced some 98% of all alarm signals were false!

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